Frequently Asked Questions
Everything you need to know about shopping with Angel's Face.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, hair accessories cannot be returned.
How do I choose the right size for my child?
Each product page includes a detailed size guide based on age and measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your tutus machine washable?
To maintain the signature volume and delicate tulle of our tutus, we recommend a gentle hand wash or a cold delicate machine cycle inside a protective laundry bag.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my international shipment?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your parcel's journey.